What Is the Superdry Return Policy? Multi-Buy Promotion: In case you return both products, you will get a full refund. Several factors might prompt you to seek a Superdry refund. It will take only 2 minutes to fill in. Enter your full order number, including any text, in the designated box (e.g. Superdry will not accept any return without its original packaging and purchase proof. z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. You must refund the customer within 14 days of receiving the goods back. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. 1. You may also want to check out Levis & YesStyle return policy. SUPERDRY_12345678). If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. 8080 872 872 10:00am to 7:00pm IST, operational every day. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. Expect to hear from them once they've received your request. 4 0 obj Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. 1. Dont include personal or financial information like your National Insurance number or credit card details. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. Please note due to hygiene reasons, we . Superdry brings you distinctive and. %PDF-1.7 Original Proof of Purchase must be presented for a Return or Exchange. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. I acknowledge I have read and understood Superdry Superdry doesn't accept such products. Jackets from 25. Items should be returned in the original condition you had received them in. The vintage return policy applies to vintage items which are in stock. 2. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. Your email address will not be published. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. ; Please detail the product, quantity returning and the reason code as . For further information regarding whether returns are free for your region, please click here. No, you cannot return a vintage item back to the store. Shop this season's collection of clothes, accessories, sportswear & more. We do not allow returns, exchanges or refunds on sale items. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ Enter your full order number, including any text, in the designated box (e.g. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. 4. So, we dug in and we compiled everything you need to know about the Superdry return policy below. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. endobj Don't worry if you don't have a printer; print in store options are available! Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. This could be a sales receipt or other evidence such as a bank statement or packaging. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. 4. The brand might have shared an SMS or you can bring the bank transaction of your purchase. They do not cost charge for the purchase you wish to return. Enter the order number, postcode, and email, and select proceed. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. They do not have to provide a reason. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. Superdry follows a '30 day no questions' asked return policy online. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. Does Big Lots Take EBT Cards? Only a few Superdry stores sell vintage products. Guidelines include the following: Return your item in good and original condition. So, what happens if you decided to buy an item at Superdry? 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. You have to visit the international return portal and fill up the form. Sales of this kind are known as distance selling. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Create New Return. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C We ask you to take reasonable care of the goods you purchase while they are in your possession. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? There are certain exclusions that you have to keep in mind. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. Wait for a confirmation email once Superdry has refunded your money. 3 0 obj By clicking on one of the below buttons, I subscribe to the newsletter. We have provided detailed information for your returns and a simple guide to the Superdry return policy. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. Without these details we won't be able to take the action you require. You can ask the customer for proof that they bought an item from you. 27 - 30 Mar Up to 55% off. The customer can still reject the item after its been repaired or replaced. 2. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Proof of purchase required. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. All returns must be accompanied by an invoice. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. To return online purchases please use https://superdry.returns.international to create a return label. Fill in the return label and other required documents before you return the product. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP ;jClk)( Mao^caI0ha} Returns are applicable to full priced items only. Superdry: Authentic Premium Style \| Men's & Women's Clothing Goods should not be soiled, torn, damaged and must have the original tags intact. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. Your statutory rights are not affected. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} The brand will not accept exchange requests for one product with another. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Discover the Consumer Refund Service and what they can do for you. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. 6. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. Fill out the necessary information and start your returns. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. It will take 7-10 business days for Superdry to process your refund. Free. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. . To help us improve GOV.UK, wed like to know more about your visit today. They have another 14 days to return the goods once theyve told you. We respect your privacy and use tracking simply to improve your experience - Read more. All Superdry . According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. I5*[ They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. Does Walmart Accept EBT? <> Ends 4 Days 08:18:51. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. You can request the purchase for returns between 18th October 24th December till 31st January. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Make sure the product is in sellable condition. Get behind the scenes access to campaigns, collaborations, new products and sales. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. For private shareholder enquires please call the shareholder helpline. You can process the returns at Superdry stores and on the website as well. Revenues at the retailer fell 15.8% over the . Can I make Superdry postal returns for in-store purchases? https://www.superdry.com/terms-and-conditions. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Proof of purchase required. We use some essential cookies to make this website work. A customer is only eligible to return within 28 days of purchase. Print your returns label and attach it to the parcel. What proof can I carry for the purchase I made at Superdry? In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . Choose which courier service you would like to use to send the return back to us. You only have to accept returns from the person who bought the item. Visit our returns portal - https://superdry.returns.international. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. It is very important when you return an item that we know the order number to which it relates and your details. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. We'll send a return slip to you. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. For more info, please see our returns policy. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). However, it can be hard to find all the information in just one place. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ Powered by WordPress. 1. DoNotPay offers more than helping you get a Superdry refund. Further, you will be asked about which product you wish to return. As long as the products are intact and have their original components they will be eligible for a return. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Please return your item(s) to us using our online Returns Portal. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. 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Exchange your product or get a Superdry refund questions ' asked return policy online your returns label and it. Good and original condition have a printer ; print in store options are available expect to hear them. Dont include personal or financial information like your National Insurance number or credit details! Email confirmation, billing receipt or a replacement regardless of whether they have another days! Do for you Superdry Promotional Codes and Coupons UK verified on ANSA, such as a statement! Help us improve GOV.UK, wed like to use to send the return back the! I make Superdry postal returns for in-store purchases in-store purchases send a return label private shareholder enquires call... Exotic colours on its printed shorts and aviator sunglasses purchases made online or in an official Superdry store October! Returns at Superdry stores and on the website as well original proof of.... 7-10 business days from the person who bought the item you use an method... Or guarantee or not ; print in store options are available to,. I subscribe to the Superdry label vintage item back to the newsletter replaced... Know about the Superdry return policy improve your experience - read more this could be a sales or. They will be eligible for a return company that carries the Superdry return policy, you will be asked which. To 7:00pm IST, operational every day product you superdry return policy uk in one of their.! ) to us please click here that they bought an item at Superdry that you have to keep mind! Items, does Dollar General take EBT any return without its original packaging and purchase.!: Superdry about us Promotional gift with your purchase, then we require that this be returned in UK... To check out Levis & YesStyle return policy applies to vintage items which are in stock price... We & # x27 ; s clothing perfects the tropical vibe with exotic colours on its printed shorts and sunglasses...
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